VELORA

Privacy Policy

Velora respects your privacy and is committed to protecting your personal information.

Information We Collect

When you visit our website, create an order, contact us, or use our services, we may collect information such as:

• Name and surname
• Billing and shipping address
• Email address
• Telephone number
• Order and transaction information
• Device, browser, and IP information
• Website usage information

Payment Information

Payments are processed through authorized third-party payment service providers.

Velora does not directly store full credit or debit card information on its servers.

Payment information may be securely processed by payment providers such as iyzico and other authorized payment partners.

How We Use Your Information

We may use personal information to:

• Process and deliver orders.
• Provide customer service.
• Process payments and refunds.
• Prevent fraud and unauthorized transactions.
• Communicate information about orders.
• Improve our website and services.
• Meet legal, accounting, tax, and regulatory obligations.

Sharing of Information

Personal information may be shared with service providers where necessary to complete your order, including:

• Payment processors
• Shipping and logistics companies
• Fulfillment partners
• Technology and hosting providers
• Professional and regulatory authorities where legally required

We do not sell customers’ personal information to third parties.

Our website may use cookies and similar technologies to operate the store, remember preferences, analyze website performance, and improve the shopping experience.

Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

International Processing

Because Velora serves international customers and works with international suppliers and service providers, information may be processed or transferred between countries where permitted by applicable law.

Your Rights

Depending on your country and applicable law, you may have rights regarding access, correction, deletion, restriction, objection, or other processing of your personal information.

Contact

For privacy-related questions or requests, please contact Velora through the contact information provided on VeloraAmerica.store.

This Privacy Policy may be updated from time to time to reflect changes in our services, legal requirements, or business practices.